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INSIGHTS›INSIGHTS & ARTICLES

Insights & Articles

Expert perspectives and thought leadership on the issues shaping the future of travel and tourism.

7
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Contributing Experts
7 Results
90°N — What Nobody Tells You About Working at the Top of the World
Smart HospitalityFuture Trends

90°N — What Nobody Tells You About Working at the Top of the World

A screensaver of a red 90°N sign on Arctic ice pulled Guadalupe Aguirre from Antarctica into a three-year wait for a nuclear icebreaker. What followed was Murmansk, Franz Josef Land, 114 demanding guests, and a silence at the Geographic North Pole she would return to fourteen more times.

Guadalupe Aguirre
Guadalupe Aguirre
Expedition Travel & Luxury Hospitality | Geographic North Pole, 15 times
Smart HospitalityFuture Trends
September 17, 2026 · 6 min read
Sustainable Tourism Doesn't Start with Rules
Destination DevelopmentSustainabilityTechnology & Innovation

Sustainable Tourism Doesn't Start with Rules

Sustainable tourism starts before arrival. When destinations match the right traveller to the right place through personality and alignment — not more signs, rules, and crowd control — responsible behaviour follows naturally.

Delia Moisa
Delia Moisa
Founder, Personiti | PhD in Sustainable Tourism Management
Destination DevelopmentSustainabilityTechnology & Innovation
September 17, 2026 · 6 min read
The Tourism Industry Has More Knowledge Than Ever. So Why Is It Still So Fragmented?
Destination DevelopmentResearch & InnovationFuture Trends

The Tourism Industry Has More Knowledge Than Ever. So Why Is It Still So Fragmented?

Tourism does not have an information shortage. The real gap is movement: research that never reaches destinations, experience that leaves when people retire, and similar problems solved in isolation. The future of the sector depends on how far the knowledge we already have can travel.

Jabir Ahmad
Jabir Ahmad
Founder, TourismShift
Destination DevelopmentResearch & InnovationFuture Trends
September 17, 2026 · 12 min read
Is Isfahan Ready for Accessible Medical Tourism? Evaluating the Healthcare-Hospitality-Transport Nexus
Destination DevelopmentSmart HospitalityHealth Tourism

Is Isfahan Ready for Accessible Medical Tourism? Evaluating the Healthcare-Hospitality-Transport Nexus

Isfahan has the medical expertise to compete regionally, but accessibility is uneven: new hospitals and luxury hotels score well, while older properties and bus terminals remain the weak links. Small retrofits, universal design, and more transparent audits can turn the city into an inclusive medical tourism destination.

Nasim Khorsandi
Nasim Khorsandi
Accessible Tourism Researcher | Isfahan
Destination DevelopmentSmart HospitalityHealth Tourism
August 4, 2026 · 7 min read
How Inns and B&Bs Can Deliver Five-Star Experiences with a Concierge App
Smart HospitalityTechnology & Innovation

How Inns and B&Bs Can Deliver Five-Star Experiences with a Concierge App

Five-star stays at inns and B&Bs are built on clear pre-arrival communication, smooth arrivals, timely answers, and personal touches — and a thoughtfully used concierge app can deliver those moments consistently while freeing staff for the interactions that matter most.

James Walker
James Walker
Marketing Manager at Frictionless Guest App
Smart HospitalityTechnology & Innovation
August 1, 2026 · 7 min read
The Honest Fiction: Why Tourism Works Better When We Admit It's Mostly a Story
Destination DevelopmentFuture Trends

The Honest Fiction: Why Tourism Works Better When We Admit It's Mostly a Story

Tourism is mostly fiction — and that is not the problem. The problem is pretending otherwise. Destinations work better when we stage an honest fiction: honor the familiar story travelers arrive with, then deliver surprise with care through trust — a Perception Reset at the threshold.

Maria Petrenko
Maria Petrenko
Tourism Narrative | Guide & Experience Designer
Destination DevelopmentFuture Trends
July 30, 2026 · 8 min read
Beyond Survival: Rethinking Jordan’s Tourism Resilience through Private Sector Led Aviation Diplomacy
Destination Development

Beyond Survival: Rethinking Jordan’s Tourism Resilience through Private Sector Led Aviation Diplomacy

Tourism resilience is more than recovering from the next crisis. Jordan needs coordinated private-sector aviation diplomacy so routes stay commercially viable, markets stay diversified, and access to its product does not collapse whenever the region is disrupted.

Dr. Mohammad Naser Abuhjeeleh
Dr. Mohammad Naser Abuhjeeleh
Tourism & Hospitality Management Academic and Tourism Professional
Destination Development
May 20, 2026 · 10 min read

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